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'content' => '<p style=" text-align: start;"><span lang="EN">The arrangement offered to you is in accordance with the guidelines (EU) 2015/2302. Therefore, you can claim all EU rights that apply to package holidays. The relexa hotels takes full responsibility for the correct execution of this package holiday.<br></span></p><hr style=" text-align: start;"><p style=" text-align: start;"><span lang="EN"><strong>Most important rights under this guideline (EU) 2015/2302</strong></span></p><p style=" text-align: start;"><span lang="EN">• The traveller receives all essential information about the package holiday before the conclusion of the package holiday contract.<br>• At least one company is liable for the fulfillment of all contractual obligations.<br>• The traveller will receive an emergency telephone number or contact details to be able to contact the tour operator or travel agent.<br>• The traveller may transfer the package holiday within a reasonable time to another person.<br>• The price of the package holiday can only be increased if certain calculated prices (e.g. petrol price) increase and if this was mentioned in the contract, in any case up to 20 days before the package holiday starts. If the price increase exceeds 8% of the package price, the traveller can withdraw from the contract.<br>• If a tour operator reserves the right to a price increase, the traveller has the right to a price reduction if the corresponding costs are decreasing.<br>• The traveller can withdraw from the contract without a cancellation fee and receives a full re-payment, if one of the main elements of the package holiday has been majorly changed or amended, except of price changes.</span></p><p style=" text-align: start;"><span lang="EN">• If the operator cancels the holiday prior to the start of the package holiday, the traveller is entitled to a reimbursement and may get compensation.<br>• </span><span lang="EN-GB">The traveller may withdraw from the contract in the event of exceptional circumstances prior to the start of the package without paying a cancellation fee, for example if there are serious safety issues at the destination likely to affect the package holiday.<br>• In addition, the traveller can withdraw from the contract at any time prior to the start of the package holiday by paying a reasonable and justifiable cancellation fee.</span></p><span lang="EN-GB" style=" text-align: start;">• If, after the start of the package holiday, essential elements of the package holiday cannot be arranged in accordance with the agreement, the traveller must be provided with appropriate other arrangements at no extra cost.<br>• The traveller can withdraw from the contract without payment of a cancellation fee (in the Federal Republic of Germany this right is called"Termination"), if services are not provided in accordance with the contract and this has significant effects on the provision of the contractual package holiday services and the tour operator fails to remedy to accomplish the situation.<br>• The traveller is entitled to a price reduction and / or compensation if the travel services are not provided or not provided properly. - The tour operator must provide assistance to the traveller if he is in difficulty.<br>• In the event of the tour operator's or travel agent insolvency, payments will be reimbursed. If the tour operator or, if relevant, the travel agent enters into insolvency after the start of the package, and if the transport is part of the package, the return of passengers is guaranteed.</span>',
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'title' => 'Richtlinie Pauschalreisen',
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'content' => '<p>Bei einigen der Ihnen angebotenen Kombination von Reiseleistungen handelt es sich um Pauschalreisen im Sinne der Richtlinie (EU) 2015/2302. Daher können Sie alle EU-Rechte in Anspruch nehmen, die für Pauschalreisen gelten. Die Hotels der relexa hotel Verwaltungs GmbH tragen die volle Verantwortung für die ordnungsgemäße Durchführung der gesamten Pauschalreise.<br><br><strong>Wichtigste Rechte nach der Richtlinie (EU) 2015/2302</strong></p><ul><li>Die Reisenden erhalten alle wesentlichen Informationen über die Pauschalreise vor Abschluss des<br>Pauschalreisevertrags.</li><li>Es haftet immer mindestens ein Unternehmer für die ordnungsgemäße Erbringung aller im Vertrag<br>inbegriffenen Reiseleistungen.</li><li>Die Reisenden erhalten eine Notruftelefonnummer oder Angaben zu einer Kontaktstelle, über die<br>sie sich mit dem Reiseveranstalter oder dem Reisebüro in Verbindung setzen können.</li><li>Die Reisenden können die Pauschalreise innerhalb einer angemessenen Frist und unter Umständen<br>unter zusätzlichen Kosten auf eine andere Person übertragen.</li><li>Der Preis der Pauschalreise darf nur erhöht werden, wenn sich bestimmte Kosten (zum Beispiel<br>Treibstoffpreise) erhöhen und wenn dies im Vertrag ausdrücklich vorgesehen ist, und in jedem Fall bis<br>spätestens 20 Tage vor Beginn der Pauschalreise. Wenn die Preiserhöhung 8 % des<br>Pauschalreisepreises übersteigt, kann der Reisende vom Vertrag zurücktreten.</li><li>Wenn sich ein Reiseveranstalter das Recht auf eine Preiserhöhung vorbehält, hat der Reisende das<br>Recht auf eine Preissenkung, wenn die entsprechenden Kosten sich verringern.</li><li>Die Reisenden können ohne Zahlung einer Rücktrittsgebühr vom Vertrag zurücktreten und erhalten<br>eine volle Erstattung aller Zahlungen, wenn einer der wesentlichen Bestandteile der Pauschalreise mit<br>Ausnahme des Preises erheblich geändert wird.</li><li>Wenn der für die Pauschalreise verantwortliche Unternehmer die Pauschalreise vor Beginn der<br>Pauschalreise absagt, haben die Reisenden Anspruch auf eine Kostenerstattung und unter<br>Umständen auf eine Entschädigung.</li><li>Die Reisenden können bei Eintritt außergewöhnlicher Umstände vor Beginn der Pauschalreise ohne<br>Zahlung einer Rücktrittsgebühr vom Vertrag zurücktreten, beispielsweise wenn am Bestimmungsort<br>schwerwiegende Sicherheitsprobleme bestehen, die die Pauschalreise voraussichtlich<br>beeinträchtigen.</li><li>Zudem können die Reisenden jederzeit vor Beginn der Pauschalreise gegen Zahlung einer<br>angemessenen und vertretbaren Rücktrittsgebühr vom Vertrag zurücktreten.</li><li>Können nach Beginn der Pauschalreise wesentliche Bestandteile der Pauschalreise nicht<br>vereinbarungsgemäß durchgeführt werden, so sind dem Reisenden angemessene andere<br>Vorkehrungen ohne Mehrkosten anzubieten.</li><li>Der Reisende kann ohne Zahlung einer Rücktrittsgebühr vom Vertrag zurücktreten (in der<br>Bundesrepublik Deutschland heißt dieses Recht „Kündigung“), wenn Leistungen nicht gemäß dem<br>Vertrag erbracht werden und dies erhebliche Auswirkungen auf die Erbringung der vertraglichen<br>Pauschalreiseleistungen hat und der Reiseveranstalter es versäumt, Abhilfe zu schaffen.</li><li>Der Reisende hat Anspruch auf eine Preisminderung und/oder Schadenersatz, wenn die<br>Reiseleistungen nicht oder nicht ordnungsgemäß erbracht werden.</li><li>Der Reiseveranstalter leistet dem Reisenden Beistand, wenn dieser sich in Schwierigkeiten befindet.</li><li>Im Fall der Insolvenz des Reiseveranstalters oder – in einigen Mitgliedstaaten – des<br>Reisevermittlers werden Zahlungen zurückerstattet. Tritt die Insolvenz des Reiseveranstalters oder,<br>sofern einschlägig, des Reisevermittlers nach Beginn der Pauschalreise ein und ist die Beförderung<br>Bestandteil der Pauschalreise, so wird die Rückbeförderung der Reisenden gewährleistet.</li></ul>',
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'content' => '<p style=" text-align: start;"><span lang="EN">The arrangement offered to you is in accordance with the guidelines (EU) 2015/2302. Therefore, you can claim all EU rights that apply to package holidays. The relexa hotels takes full responsibility for the correct execution of this package holiday.<br></span></p><hr style=" text-align: start;"><p style=" text-align: start;"><span lang="EN"><strong>Most important rights under this guideline (EU) 2015/2302</strong></span></p><p style=" text-align: start;"><span lang="EN">• The traveller receives all essential information about the package holiday before the conclusion of the package holiday contract.<br>• At least one company is liable for the fulfillment of all contractual obligations.<br>• The traveller will receive an emergency telephone number or contact details to be able to contact the tour operator or travel agent.<br>• The traveller may transfer the package holiday within a reasonable time to another person.<br>• The price of the package holiday can only be increased if certain calculated prices (e.g. petrol price) increase and if this was mentioned in the contract, in any case up to 20 days before the package holiday starts. If the price increase exceeds 8% of the package price, the traveller can withdraw from the contract.<br>• If a tour operator reserves the right to a price increase, the traveller has the right to a price reduction if the corresponding costs are decreasing.<br>• The traveller can withdraw from the contract without a cancellation fee and receives a full re-payment, if one of the main elements of the package holiday has been majorly changed or amended, except of price changes.</span></p><p style=" text-align: start;"><span lang="EN">• If the operator cancels the holiday prior to the start of the package holiday, the traveller is entitled to a reimbursement and may get compensation.<br>• </span><span lang="EN-GB">The traveller may withdraw from the contract in the event of exceptional circumstances prior to the start of the package without paying a cancellation fee, for example if there are serious safety issues at the destination likely to affect the package holiday.<br>• In addition, the traveller can withdraw from the contract at any time prior to the start of the package holiday by paying a reasonable and justifiable cancellation fee.</span></p><span lang="EN-GB" style=" text-align: start;">• If, after the start of the package holiday, essential elements of the package holiday cannot be arranged in accordance with the agreement, the traveller must be provided with appropriate other arrangements at no extra cost.<br>• The traveller can withdraw from the contract without payment of a cancellation fee (in the Federal Republic of Germany this right is called"Termination"), if services are not provided in accordance with the contract and this has significant effects on the provision of the contractual package holiday services and the tour operator fails to remedy to accomplish the situation.<br>• The traveller is entitled to a price reduction and / or compensation if the travel services are not provided or not provided properly. - The tour operator must provide assistance to the traveller if he is in difficulty.<br>• In the event of the tour operator's or travel agent insolvency, payments will be reimbursed. If the tour operator or, if relevant, the travel agent enters into insolvency after the start of the package, and if the transport is part of the package, the return of passengers is guaranteed.</span>',
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Instruction of traveler with package holidays according to § 651a BGB (Civil Code)
The arrangement offered to you is in accordance with the guidelines (EU) 2015/2302. Therefore, you can claim all EU rights that apply to package holidays. The relexa hotels takes full responsibility for the correct execution of this package holiday.
Most important rights under this guideline (EU) 2015/2302
• The traveller receives all essential information about the package holiday before the conclusion of the package holiday contract. • At least one company is liable for the fulfillment of all contractual obligations. • The traveller will receive an emergency telephone number or contact details to be able to contact the tour operator or travel agent. • The traveller may transfer the package holiday within a reasonable time to another person. • The price of the package holiday can only be increased if certain calculated prices (e.g. petrol price) increase and if this was mentioned in the contract, in any case up to 20 days before the package holiday starts. If the price increase exceeds 8% of the package price, the traveller can withdraw from the contract. • If a tour operator reserves the right to a price increase, the traveller has the right to a price reduction if the corresponding costs are decreasing. • The traveller can withdraw from the contract without a cancellation fee and receives a full re-payment, if one of the main elements of the package holiday has been majorly changed or amended, except of price changes.
• If the operator cancels the holiday prior to the start of the package holiday, the traveller is entitled to a reimbursement and may get compensation. • The traveller may withdraw from the contract in the event of exceptional circumstances prior to the start of the package without paying a cancellation fee, for example if there are serious safety issues at the destination likely to affect the package holiday. • In addition, the traveller can withdraw from the contract at any time prior to the start of the package holiday by paying a reasonable and justifiable cancellation fee.
• If, after the start of the package holiday, essential elements of the package holiday cannot be arranged in accordance with the agreement, the traveller must be provided with appropriate other arrangements at no extra cost. • The traveller can withdraw from the contract without payment of a cancellation fee (in the Federal Republic of Germany this right is called"Termination"), if services are not provided in accordance with the contract and this has significant effects on the provision of the contractual package holiday services and the tour operator fails to remedy to accomplish the situation. • The traveller is entitled to a price reduction and / or compensation if the travel services are not provided or not provided properly. - The tour operator must provide assistance to the traveller if he is in difficulty. • In the event of the tour operator's or travel agent insolvency, payments will be reimbursed. If the tour operator or, if relevant, the travel agent enters into insolvency after the start of the package, and if the transport is part of the package, the return of passengers is guaranteed.
